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FAQ
FAQ
All of the Frequently Asked Questions by RushTera users.
14 articles in this collection
Written by
Faten Matmati
and
Safa Faraa
Media, Video & Audio
Why is the audio not playing on the Video Share Link I created, even though it plays fine on the original file that I uploaded?
Written by
Safa Faraa
Updated over a week ago
What is the best file format and specification to create share links for video streaming?
Written by
Safa Faraa
Updated over a week ago
Are watermarks transcoded with the video?
Transcoding videos
Written by
Faten Matmati
Updated over a week ago
Sharing & Collaboration
How can I update an expired link?
Written by
Faten Matmati
Updated over a week ago
How can I collaborate with my team on projects using RushTera without making them pay for an account?
Written by
Safa Faraa
Updated over a week ago
Am I notified every time a collaborator downloads from a shared project?
Written by
Faten Matmati
Updated over a week ago
Can I share files with someone who is not a registered user or collaborator?
Sharing media files and folders with outside users easily.
Written by
Safa Faraa
Updated over a week ago
Am I notified every time someone uploads to my Uploader Page?
Written by
Faten Matmati
Updated over a week ago
Am I notified every time a collaborator uploads to a shared project?
Written by
Faten Matmati
Updated over a week ago
General Questions
How do I change the credit card that is used to pay for the account?
Written by
Safa Faraa
Updated over a week ago
Can I customize shared links posters without deleting my default links branding?
More branding options
Written by
Faten Matmati
Updated over a week ago
How much storage space am I allowed?
Written by
Safa Faraa
Updated over a week ago
What is the maximum file size for uploads? Is there a maximum runtime for videos I stream on RushTera?
Written by
Faten Matmati
Updated over a week ago
If I navigate away from a page during an upload, will the upload process stop?
Written by
Faten Matmati
Updated over a week ago